Effective Date: 01/02/2026
Welcome to Lunar Aura Crystals. We value your privacy and are committed to protecting your personal data. This Privacy Notice explains how we collect, use, and safeguard your information when you visit our website https://lunarauracrystals.com, make a purchase, or interact with us.
1. Who We Are
Lunar Aura Crystals is a UK-based small business run by two experienced spiritual practitioners. We offer ethically sourced crystals, spiritual tools, and holistic products through our online shop.
2. What Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, shipping and billing address
- Transaction Details: Products purchased, payment method (processed securely via third-party providers)
- Technical Data: IP address, browser type, device information, and usage data via cookies
- Marketing Preferences: Newsletter subscriptions and communication preferences
3. How We Use Your Information
We use your data to:
- Process and fulfil orders
- Communicate order updates and respond to inquiries
- Improve website functionality and user experience
- Send marketing emails (only with your consent)
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal data. We may share it with trusted third parties only when necessary:
- Payment processors (e.g., Stripe)
- Shipping providers
- Website analytics and email marketing platforms
5. Cookies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. For more details, please see our [Cookie Policy].
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing or withdraw consent
To exercise your rights, contact us at: admin@lunarauracrystals.com
7. Data Security
We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or disclosure.
8. Changes to This Notice
We may update this Privacy Notice from time to time. Changes will be posted on this page with an updated effective date